What happens when the objective is clear but the resources and time frames keep shifting? That is exactly what many of us experienced when we ended up in one location and due to the volcanic ash hovering over most of Europe, we could not travel home or to our next meeting.
The news kept reporting how calm everyone was. I know this to be true. When I first arrived at the airport early Thursday morning - it was so eerie how quiet it was. Everyone stood at the departure sign expecting the ca...