In their book, Judgment: How Winning Leaders Make Great Calls Tichy and Bennis identify the stages of the decision making process: sensing a need, getting it “framed and named,” mobilizing others, making a judgment and seeing the execution through. Good judgment doesn’t just happen, says Noel Tichy, a business professor at the University of Michigan. “When we looked at leaders that make big decisions … it’s not a blink, it’s a process,” Tichy says. “You own it from beginning to end.”
I confess that I have not read the book. While not a fan of Tichy, I am a fan of Bennis. (I find Tichy uninspiring to read and everything by Bennis of value so there is my bias.) In this short interview below, Tichy discusses the leadership role that A.G. Lafley took in heading up the Proctor & Gamble acquisition of Gillette and the success. I noticed that he did refer to it as an acquisition and not merger which may explain why the decision and implementation has been labelled a success BUT the integration of the employees and culture remains to have challenges. Leaders need to take a closer look not only in their role to support implementation but to create a Culture of Engagement through systematic integration right from the start.
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